Allergy Information:

• Products may contain or come in contact with common allergens such as nuts, dairy, wheat, and sesame seeds. Please review individual product ingredients carefully.

Packaging:

• All products are packed in hygienic and food-safe packaging to preserve freshness during transit.

Storage Instructions:

• Store in a cool, dry place, away from direct sunlight and moisture. Please consume within the suggested time frame for the best taste and quality.
  

By purchasing, customers agree to consume products responsibly and follow storage and handling instructions to maintain quality and safety.

Individual taste preferences may vary. We are not liable for dissatisfaction based on personal taste.

General Shipping Information

• We offer FREE shipping on all orders of $199 and above.
• For orders under $199, a flat shipping fee of $28.99 will apply.
• If free shipping is not applicable, the shipping rate will be displayed at checkout.

Delivery Timelines

• Orders are typically dispatched within 1-2 business days.
• Delivery is estimated within 5-7 business days after dispatch.

Sweets and Perishable Items

• Sweets and perishable items are dispatched in special packaging to maintain freshness during transit.
• Please check the shelf life mentioned for each item before purchasing.
• Ensure you provide accurate delivery details to avoid delays or delivery failures.

Important Note for Sweets and Perishable Items

• No returns, refunds, or exchanges will be accepted for sweets or perishable items due to hygiene and quality concerns.
• We are not liable for delays caused by customs or unforeseen circumstances.

Return, Refund, and Cancellation Policy

Order Cancellations

• Orders can be canceled within 24 hours of placement by emailing us at info@silverbin.com.
• Once the order status changes to Processed, no cancellation requests will be entertained.

Returns

• For eligible items (excluding sweets and final sale items), returns must be initiated within 7 days of delivery.
• Refunds for returned items will be processed as store credits only.
• Customers are responsible for return shipping costs and ensuring safe transit.